Privacy Policy C168 – Malaysia Personal Data Protection

1 Introduction and Scope of This Policy

This Privacy Policy describes how C168, the operator of the online entertainment platform at c168.lv, collects, processes, stores, and protects your personal information. It applies to all users who register, visit, or use any services offered by C168.

By registering an account or using our platform, you agree to the terms set out in this Privacy Policy. If you do not agree, you are requested not to use the C168 platform.

2 Types of Data We Collect

C168 collects personal information necessary to provide a secure, seamless service that meets legal requirements. The data collected falls into several key categories:

We only collect information that is strictly necessary for the stated purposes. C168 does not collect sensitive data such as religious beliefs, race, or political views.

3 How We Use Your Data

All information collected is used solely to ensure the platform operates smoothly and meets legal requirements. The primary purposes for data use include:

• Verify user identity through the KYC process to keep the platform free from fraud and money laundering.
• Process deposits and withdrawals securely using the user's preferred payment method in Malaysian Ringgit.
• Provide effective customer support and resolve any disputes or inquiries.
• Analyze usage patterns to improve user experience and platform performance.
• Send important notifications related to accounts, transactions, and security updates.
• Comply with legal requirements, regulatory obligations, and applicable reporting duties.
• Prevent, detect, and investigate fraudulent activity or platform abuse.

4 Data Sharing with Third Parties

C168 does not sell, rent, or disclose your personal data to any third party for commercial purposes without your prior consent. However, there are limited circumstances where data sharing may be necessary:

• Payment Service Providers: Information required to process deposits and withdrawals is shared with payment gateway providers that have undergone rigorous security assessments.
• Legal Authorities: We will disclose information when required by law, court order, or a legitimate enforcement authority.
• Anti-Fraud Authority: The minimum required information may be shared with regulatory bodies to prevent money laundering and fraud.
• Technology Providers: Technical infrastructure services used by C168 are subject to strict confidentiality agreements.

All third parties we work with are bound by data protection obligations no less stringent than the standards we apply ourselves.

5 Data Security and Protection

Protecting your data is an absolute priority for C168. We implement multiple layers of technical and organizational security to ensure your information remains protected at all times:

• 256-bit SSL encryption for all data transmitted between your device and C168 servers.
• Passwords are stored using one-way hashing algorithms that cannot be decrypted.
• Continuous 24/7 system security monitoring with automated threat detection.
• Internal access controls that ensure only authorized staff can access sensitive user data.
• Regular data backups and a disaster recovery plan to prevent data loss.
• Two-factor authentication (2FA) is available for all user accounts as an added layer of security.

While we take all reasonable precautions, no system can guarantee 100% absolute security. We encourage users to also take protective measures such as using strong passwords and never sharing login credentials with anyone.

6 Cookies and Tracking Technologies

The C168 platform uses cookies and similar technologies to enhance user experience and ensure the platform functions correctly. Cookies are small text files stored in your web browser when you visit our site.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as login and session security. These cookies cannot be disabled.
• Preference Cookies: Store user preferences such as language and display settings for convenience.
• Analytics Cookies: Help us understand how users interact with the platform for improvement purposes.

You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect platform functionality. C168 does not use third-party cookies for external advertising purposes.

7 Data Retention Period

C168 retains your personal data for as long as your account is active or as long as needed to provide our services. After an account is closed, we may be required to retain certain records for a period prescribed by laws relating to financial compliance and anti-money laundering.

Technical data and system logs are retained for a shorter period based on operational and security requirements. When data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymize it.

8 Your Rights as a User

As a C168 user, you have certain rights regarding your personal data. We respect and facilitate the exercise of these rights:

To exercise any of these rights, contact the c168 customer support team via live chat or email at [email protected]. We will respond within 14 business days.

9 Child Privacy

The C168 platform is intended for adult users aged 18 and above only. We do not knowingly collect or process personal data of individuals under the age of 18. If you believe a minor has registered an account on our platform, please notify our support team immediately. We will investigate and close the account, and delete all associated data.

10 Cross-Border Data Transfers

Your personal data may be stored or processed on servers located outside Malaysia. In such cases, C168 ensures that adequate protections are in place through legally binding data protection agreements and compliance with recognized international security standards.

We only work with infrastructure providers that comply with the highest security practices and have signed comprehensive data processing agreements with C168.

11 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us through the following channels. Our team is available 24/7.